Privacy & Data Protection
At Root Harvest Organics, safeguarding your personal data and ensuring transparent privacy is our highest priority.
At Root Harvest Organics Private Limited ("Root Harvest"), protecting your personal privacy is fundamental to our relationship. This policy outlines how your information is responsibly gathered, processed, and safeguarded under the Information Technology Act of India and international best practices.
1Information We Collect
We collect personal information necessary to fulfill your orders, including your name, email address, mobile number, delivery address, and payment confirmation tokens. We never store raw credit/debit card numbers or bank credentials on our servers — all payments are securely tokenized through RBI-authorized payment gateways (Razorpay).
2How We Use Your Data
Your details are used strictly for order fulfillment, dispatch communication, automated delivery SMS/WhatsApp alerts, customer service support, and occasional seasonal harvest announcements if explicitly subscribed.
3Zero Third-Party Data Sharing
We will never sell, rent, or trade your personal data to third-party advertising networks or data brokers under any circumstances.
4Your Data Rights & Deletion
You have the right to request a copy of your stored personal data or ask for complete profile deletion at any time by emailing our privacy team at connect@rootharvestorganics.com.
Questions regarding your privacy?
Our data protection officer is available at connect@rootharvestorganics.com.